You may return most unopened items purchased at Kristina’s Online Store within 30 days of the original delivery. We will pay the return shipping costs if the product is defective or the return is a result of our error. If the item is returned for any other reason you are responsible for the return shipping costs and may be charged a restocking fee of 10 percent. No returned merchandise will be accepted without a Return Material Authorization (RMA). We will credit you in the same manner as your original payment within 7 days of receiving the returned item. Ship authorized returns to the following address: 6660 W. 38th Ave. Wheat Ridge, CO 80033
We ship domestic packages (within the US) via US Postal Service (2-3 day Priority Mail) and shipping costs start at $4.95. Shipping is determined based on the items size, weight, quantity and ship to address. Shipping options are displayed on step 2 of the checkout process immediately following your billing and payment information in step 1. You will not be charged until you confirm and submit your order after selecting your shipping method.
* International Shipping outside the US (6-10 days Priority Mail)
If you have any additional questions regarding shipping or would like to know the shipping costs for your specific purchase prior to entering your payment information; please contact us and we would be happy to answer any questions you may have.